Reception Agent

The Receptionist Agent is responsible of all the policy & procedures related to the Front Desk.

The ideal candidate should have the follow technical skills & knowledge:

• Check-in & Check-out procedure
• Reservation procedure
• Preparing guest's bill on departure
• Focus on details
• Positive approach with guest & employees
• Dealing with cash and credit cards
• Explain details of hotel room service and facilities to guest upon arrival
• Able to work as part of a Team
• Fluent Italian and English language
• Good Knowledge of Opera / Fidelio
• Ability to effectively communicate with guests & colleagues
  

To apply for this opportunities please send you CV at:

HR-Milan.Recruiting@starwoodhotels.com with in the subject the title of this position.